Dr Chan received her PhD and First-Class Honours Degree from The Hong Kong Polytechnic University. Prior to joining HSUHK, Dr Chan gained industry experience and served as a part-time Lecturer at PolyU, HKBU, and CityU. With over 20 years of work experience, she has established a proven track record of teaching excellence in a wide range of undergraduate and postgraduate courses. Her research and teaching expertise primarily focus on strategic marketing, consumer behaviour and marketing management.