Dr Jody Wong obtained her PhD from The University of New South Wales, Australia. Her research interests include emotional labor, organizational socialization of employees and creativity.
Senior Lecturer
Department of Management
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PhD (University of New South Wales)
MPhil (City University of Hong Kong)
BBA (The Hong Kong Polytechnic University)
Dr Jody Wong obtained her PhD from The University of New South Wales, Australia. Her research interests include emotional labor, organizational socialization of employees and creativity.
Journal papers
Conference Papers
Conference Article
Book Chapter
Wong, Y. Y., & Groth, M. 2017. Customer satisfaction and service. In S.G. Rogelberg (Ed.), The SAGE Encyclopedia of Industrial and Organizational Psychology, 2nd Edition (pp. 275-279). Thousand Oaks, CA: Sage Publications.
Trade Book
劉柏能、王賢儀、容少鵬(2017)《80課學懂HRM》香港:匯智出版社。