The event began with a warm welcome from Ms Mary Suen, Co-founder and Executive Chairman of CHOA, followed by an opening speech delivered by Professor Sam Park, Dean of the School of Business, which emphasised the importance of happiness in the workplace. He brought up a powerful message that echoed with the theme of the day: “Empirical studies increasingly confirm that companies prioritising empathy, ethical leadership, and societal value don’t just survive—they thrive. Happiness, it turns out, is not a liability; it is a catalyst for innovation, loyalty, and resilience.” The impactful conclusion of Dean’s speech set the tone for the inspiring discussions that followed.