Assistant Professor Department of Marketing
Tel : (852) 3963 5659 Email : firstname.lastname@example.org
Dr Zeng received his doctoral degree from the Hong Kong University of Science and Technology. His research interests include consumer psychology in cross-cultural contexts, online word-of-mouth, green marketing, and judgment and decision making. He teaches courses such as Marketing Research, Consumer Behavior, and Marketing in China.
Research and Teaching Interests
Cross-cultural consumer behavior
Judgment and decision making
Intellectual Contributions (Publications, Conferences, Books, Book Chapters, etc.)
Google Scholar: https://scholar.google.com.hk/citations?hl=en&user=DJ83fmIAAAAJ
Yang, M. X., Yu, I. Y., Chan, H. and Zeng, K. J. (2020). Retain or upgrade: The progress-framing effect in hierarchical loyalty programs. International Journal of Hospitality Management, 89, 102562.
Song, M., Yang, M. X., Zeng, K. J. and Feng, W. (2020). Green knowledge sharing, stakeholder pressure, absorptive capacity, and green innovation: Evidence from Chinese manufacturing firms. Business Strategy and the Environment, 29(3), 1517-1531.
Zeng, K. J., Yu, Y., Song, M., Yang, X., & Li, J. (2019). Prosocial individual values and collective action: Does the societal culture matter? Social Behavior and Personality, 47(5), 1-9.
Yik, M., Wong, K. F. E., & Zeng, K. J. (2019). Anchoring-and-adjustment during affect inferences. Frontiers in Psychology, 9, 2567.
Selected Conference Presentations
Chan, H., Zeng, K. J., & Yang, M. X. (2020, August). “The interaction of culture and forum design in online reviews”, American Marketing Association (AMA) Conference, San Francisco, USA.
Chan, H., Zeng, K. J., & Yuen, W. Y. (2018, December). “Opinion leadership in product review forums,” Australian & New Zealand Marketing Academy (ANZMAC) Conference, Adelaide, Australia.
Yang, M. X., Zeng, J., Yu, Y. (2018, July). “Motivation from reward cards design: Left-to-right or right-to-left?”, 6th Annual China Marketing International Conference, Shanghai, China.
Yang, M. X., Chan, H., & Zeng, J. (2018, June). “Feedback framing in loyalty programs: A cross-cultural investigation”, Global Marketing Conference (GMC), Tokyo, Japan.
Yang, M. X., Zeng, J., Chan, H., & Yu, Y. (2017, August). “The communication strategy in rewards program innovation: Reward pursuit sustainability from a regulatory fit perspective”, American Marketing Association (AMA) Conference, San Francisco, USA.
Research Grants and Awards
The Polarizing Effects of Electronic Word-of-Mouth: Self-Promotion and Self-Protection Perspectives. Faculty Development Scheme. University Grants Committee. Hong Kong. Grant No. UGC/FDS14/B06/20. HK$ 448,195. 2021/01-2022/12. Principal Investigator.
School of Business
Lee Quo Wei Academic Building,
The Hang Seng University of Hong Kong,
Hang Shin Link, Siu Lek Yuen, Shatin,