PhD (University of South Australia)
MBA (University of South Australia)
MSc (University of Essex)
BSc (Hong Kong Baptist University
Diploma (University of South Australia) MSC-EM Associate Programme Director
Senior Lecturer Department of Marketing
Office: D749B
Tel :(852) 3963 5263 Email : kelvinho@hsu.edu.hk
Biography
Dr Ho has over ten-year experience in top management positions of multinational information technology and restaurant chain. In his PhD research, he conceptualised the consumers’ virtual community behaviours. The research examined the significance of distinct determinants in driving self-disclosure (posting) and non-self-disclosure activities (viewing). The research findings improve the understanding of the Commitment-Trust Theory and MOA Theory in the context of virtual communities, which may serve as operational guidelines to practitioners, promoting member participation in posting and/or viewing and allowing their virtual communities to achieve or sustain success.
Research and Teaching Interests
Internet Marketing
Online Consumer Behaviours
Retail and Channel Management
Strategic Marketing
Intellectual Contributions (Publications, Conferences, Books, Book Chapters, etc.)
Ho, K.W. (2018) "To View or to Post?: Examining the Relational Determinants and MOA Determinants of Consumers' Virtual Community Behaviors", The 27th World Business Congress
Author of business case chapter about "Ka Hing Supermarket" in "真‧君子商贏之道"
Ho, K.W. & Chou, T.J. (2009). “To lurk or to post?: A conceptualization of consumers’ virtual community behaviours,” ANZMAC, Australian & New Zealand Marketing Academy
Business and Professional Engagement (including membership)
Member of The Australian and New Zealand Marketing Academy
Address
D751, 7/F,
School of Business
Lee Quo Wei Academic Building, Yuen Campus,
The Hang Seng University of Hong Kong,
Hang Shin Link, Siu Lek Yuen, Shatin,
New Territories